The streaming platform fully explained, The best online streaming services for movies and TV, These are the best cheap Roku deals for October 2020, The best sci-fi movies on Amazon Prime right now, What is WiSA? This is super frustrating. The 2020 GeekWire Summit returns October 13-29, with an immersive and content-rich agenda that you will not want to miss! When NBC cut my cord and decimated a once-vibrant Seattle-based news organization in msnbc.com, I stuck with Comcast services because I didn’t want the hassle of switching providers and putting a dish on the side of my house. And I’m pumped. Key Features: -Tune to your preferred channels on your… Internet-only customers will be able to get Flex with the Xfinity-compatible gateway of their choosing. The wireless home theater technology fully explained, Why ESPN+ is a must-have for all soccer (and sports) fans, These are the best Samsung deals for October 2020, The best Apple AirPod and AirPod Pro accessories. I've tried switching inputs doesn't do a thing. Yes I did, still no luck. In the interest of full disclosure, I once enjoyed a sweet deal with Comcast. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Was your question answered? YouTube on X1 uses your Internet service and will count against any Xfinity … Has a solution been found? What's Xfinity Flex? Xfinity Flex provides cord-cutters with a well-designed tool that aggregates all of their streaming options in one place and in so doing, effectively creates a new competitor for Apple’s TV App, which aims to do the same thing. If this occurs, here is how you can quickly resolve your Xfinity remote volume not working issue. We are a new subscriber. It goes through the BOOT and then the welcome screen every time. Get your pass and access all of the great sessions, including Gates Foundation Co-chair Bill Gates, Expedia CEO Peter Kern, Microsoft Chief Product Officer Panos Panay, and Dreambox Learning CEO Jessie Wooley-Wilson; in addition to timely discussions about COVID-19 with leading health and biotechnology executives on the Regence health tech stage. or aftr an update to the XRE or firmware version is not loading settings that turn off power save function so the box goes into power save that shuts off the video HDMI link with the TV. ‎Use your smartphone or tablet as a remote control. In September, Comcast announced that it would be making its Xfinity Flex TV streaming box free for all of its internet-only customers. It looks like you have gotten some great feedback thus far. If you’re an existing Flex subscriber, you should see your $5 per month fee automatically disappear from your bill, but if it doesn’t, contact Comcast to get it removed. It may not stop the issue altogether, but it may be an easier fix than having to get up and unplug the box until we are able to find a more permanent solution. If you’re an internet-only customer who wants to get on board with the free offer, you need to call or drop by a Comcast Xfinity retail store to pick up the free set-top box. https://www.xfinity.com/support/articles/x1-hub-vs-companion-box. I would almost pay $5 a month to relive that feeling of getting out from under a big cable TV and internet bill. Our other 2 boxes don't seem to be affected. I've tried to change the input and then go back, but it's not helping. You do not need to rent your equipment from Comcast to get in on the free Xfinity Flex deal, but you can’t get it right away. Co-Ax from wall to box and then an HMDI from box to tv. I, too, thought the box was 'off' but found if i change input on my TV (that the set top box is connected) to another live HDMI port and then right back to DVR the video and sound is restored and the buffer for the channel the set top box is on is intact (can scroll back in the buffer an hour). A new “Free to me” section within the Flex guide lets you see the more than 10,000 free shows and movies that are available via the free streaming options, according to Comcast. Check the power save setup and let us know what it says. This was all before streaming became such a mainstream way of consuming video content. Much like that service rep did on the phone as he rattled off deals to try to keep me around, Comcast today announced a new play to try to win people like me back. All set. Xfinity Flex can also act as an internet and smart home control center, with options like seeing your Wi-Fi passwords, turning on and off Wi-Fi access to various devices in the home, viewing video feeds from their cameras and arming or disarming their home security systems. I'd like to help with this issue. This year, your GeekWire Summit pass allows you to participate in networking opportunities, discussion forums, polls and view sessions on-demand. The box seems to be in sleep mode and the “Power” button on the Xfinity remote will not wake it up out of sleep mode. We are having the same problem with the 'main' box in our home. Thanks for the reply. Remote will not control volume or turn tv off or on?? “For just five dollars a month, we can offer these customers an affordable, flexible, and differentiated platform.”. Click here to download the entire White Paper. Register for tickets, here. When I unplug the HDMI, somehow the audio works but the image does not turn on. Comcast has told us many times that X1 boxes designed to stay turned on. Pricing, plans, channels, and how to get it, What is Roku? I just change TV input to roku or chromecast then back to the DVR and the TV wakes up the video connection (buffer of current channel still available). Then I joined a family plan for YouTube TV. Xfinity Flex was previously a $5 per month additional fee, Cut the cord: How to quit cable for online streaming video, How does Hulu work? However, it turns out that not all internet-only customers will be getting the free offer — at least not right away. Access to YouTube on Xfinity X1 requires an eligible set-top box with Xfinity TV and Internet service. This app is included with your Xfinity X1 service. 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Do a Netlix system refresh with the A button. Subscribe to GeekWire's free newsletters to catch every headline. I am a Retired Official Comcast Employee We ask that you post publicly so people with similar questions may benefit from the conversation. Internet-only customers get the Flex box, the remote, and the option to lease additional Flex boxes for their other TVs at $5 per month. As an employee of NBC Universal, which is owned by Comcast, I got pretty-close-to-free cable TV and internet for a few years. I have an XG1-v4-A box. (More information on compatible equipment can be found here: https://mydeviceinfo.xfinity.com). I'm having the same issue as OP. Was told to exchange the box which I did. Digital Trends contacted Comcast to get to the bottom of the issue. After 3 months I went in and exchanged my box.... same thing happens. And “Jeopardy” during dinner! The avalanche of service and entertainment options overwhelmed any need I had to continue paying more than $200 a month. Learn about unpairing your X1 remote. Ultimate in Nintendo-Microsoft crossover, Seattle adopts minimum wage for Uber and Lyft drivers, Like what you're reading? You … Not available in all areas. After the LED light turns green, enter the three-digit code , 9-8-1 . Here’s the company’s official comment: When available later this year, Internet-only customers will not need to lease a gateway from Comcast to get Flex. The fully virtual 2020 GeekWire Summit will take place over three weeks, allowing attendees to digest the in-depth fireside chats, interactive panels and brainy power talks in consumable bite-sized chunks. Same problem. by Kurt Schlosser on March 21, 2019 at 12:51 pmMarch 21, 2019 at 12:51 pm. Comcast’s new Xfinity Flex streaming platform lets its internet-only customers pay $5 a month for a 4K HDR-ready connected box that will allow them to watch Netflix, Amazon Prime and other streaming services. Any other suggestions? Comcast declined to tell us exactly when “later this year” would be, but when pushed on the subject, we were told it would be “really soon.”. Then turn it back on. Turning the TV on with its own remote still produces a 'no signal' message from the HDMI/cable box input. “Xfinity Flex will deepen our relationship with a certain segment of our internet customers and provide them with real value,” Comcast executive Matt Strauss said in a statement. To turn on until the LED light turns green, enter the code... Offer — at least not right away not all internet-only customers will be able to to! A light on the box setup and let us know what it says you may the..... same thing happens NBC Universal, which is better previously a $ per. Lease our gateway can get Flex with the Xfinity-compatible gateway of their choosing to on. 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