If you have the same or a similar question/issue we invite you to start a new thread on the topic. Verizon swapped my 7 series dvr for a QIP 6416-7 DVR and the problem has never occured again. Although I have no idea if a $4000 Sony and a $200 HDMI cable have any fewer problems than I … We didn't even think about the HDMI cable, but after following your advice- it seems that we need a new one! I have a career to keep. The audio never goes out. ", case 2. Ultimately Verizon will have to update the firmware for the boxes and they will push them down the network to the individuals boxes. TV blacks out for a few seconds...Very frequently, Re: TV blacks out for a few seconds...Very frequently, Unable to find your answer here? Contacted customer support. More frequently on the HDMI connected TV, but on the Component connected TV too. Connecting to your entertainment experience" then there are three dots that look like it is doing something but it just stays on this screen. Hi, I think when VZ_Frank mentioned cabling he was speaking of the coax cable that was run in at time of install, not the cables hooked up to your TV. Try restarting your modem then flex box. I actually tried to set this up a few weeks ago but was having the same issue and gave up. Try searching, Verizon Fios Community Terms of Service and User Guidelines. Jan 07, 2020 to Todo Backup Resource | How-to Articles. And my son's schoolwork is suffering. Removing the software won't leave your PC unprotected because Windows Defender Antivirus will kick in if no other antivirus software is running. "Sometimes this doesn't happen but when it does, my screen would go black for a second then 5 seconds go by and it happens again (it would repeat another 10 or more times). In the meantime the verizon tech on the phone reprogrammed my dvr. I am a bot, and this action was performed automatically. Then if it is still happening you need to call tech support, not write to someone. Whichever, I think it's a problem that we have to live with until the technology catches up with the incredible bandwidth signal that the boxes and out Costco TVs have to deal with. Select the search box on the taskbar, type device manager, and then select "Device Manager". What if you are using a TiVo box with cable card? But it's not happening through the usual support channels. I have written to Verizon about this-- but have not had a reply. Checked the Flex FAQs & found nothing that describled the Flex box's operations. File Backup feature can be used to back up important user data. Then select a destination where you want to store the backup file. updated on It's hard to tell if it was still black after pressing guide, or if there was just a split second delay when I pressed the guide button. This software offers a myriad of features and is extremely user-friendly. We all do. And I'm assuming that there flex box is in range of wifi? Presumably, Xfinity offers the Flex as a way to keep a competing streaming device — like a Roku or Amazon Fire product — out of your hands. If this does not work, please go on to the second solution. You will get the same backup result as System Backup if you manually select the system and boot partitions with the Disk/Partition Backup option. Recently, lots of computer users complain that their PC or laptop screen goes black every few seconds: case 1. Only the picture goes black. Any ideas would be appreciated. I'll keep trying to catch it at the right time, but I may just swap out the HDMI cable to see if it makes a difference. your guide menu should come up and it leaves a broadcast window in the upper right hand corner. With your TV on press the guide button. Press and hold (or right-click) the display adapter, and then select "Uninstall" > "OK". I just got Fios on 10/23/09 and have the same problem with the TV losing a signal for a second and then coming back on. It only goes to black for a few seconds and then comes right back on. In addition, you can execute System Backup to back up the system and boot partitions on every computer and set a plan to execute the backup once a day or twice a week to ensure that the computer can be restored timely when it has boot issues. And in that process, Comcast is keeping customers within its content ecosystem so you’ll be more inclined to rent movies, subscribe to HBO or even opt into additional Xfinity services like cable TV or home security. Called Verizon. It is suggested to save the images to the internal/external/network drives to save time as those kinds of disks have a better read-write speed. For immediate assistance, check out the Xfinity Assistant. This is a known problem. ‎10-28-2009 It happens on all different channels and at all different times. Try this, reseat the coax cable going to the STB. Clone will copy one disk to another or one partition to another (unallocated space is also supported). Learn about Xfinity Flex. It is suggested NOT to save the image on the source disk, because once the disk is damaged, all the files on the disk will become unavailable and you will be unable to restore the image. Re: TV screen constantly goes to black for a few seconds, Unable to find your answer here? Please help me, this really bothers me a lot! The agent was sure that the Flex box does turn off via the remote and was sure that I had a defective remote. If your Tv gets dark while watching it or the screen goes completely black, just do this Xfinity Flex Frequently Asked Questions If only the broadcast screen goes black then it is a problem with the video signal coming from Verizon equipment. ‎10-28-2009 In that scenario, you crave for the solution the only sound that keeps on repeat that ‘How to fix Solution for Comcast Xfinity pixelation, freezing, slow internet speed. (Go to "Settings" > "Update & security" > "Recovery" > "Advanced Startup" > "Restart" now. I'd already done out of frustration. EaseUS Todo Backup can save backup images to internal disks, external disks, network drives, or free cloud(Google Drive, Dropbox, and OneDrive) and CD/DVD. Learn about Xfinity Flex. In order to help you solve your screen goes black a few seconds problem, we have these solutions below: Simultaneously press the Windows logo key + Ctrl + Shift + B. Sounds like a possible cabling issue, or maybe a bad port on the stb/tv, FrankVerizon TelecomFiber Solution Center. Will try to be addressed in a future software download. It's  taken me a while to reply because I don't generally watch that TV. I have unplugged both the Flex and the TV, waited and plugged back in and the same thing happens. I was the original poster to this problem. SCF Windows Resource Protection Could not Perform the Requested Operation, [Tips] AutoSave Is Greyed Out or Not Working in Office, Word, Excel, Real Fixes: This app can't run on your PC in Windows 10, Backup Files & Programs before Factory Reset Windows 10 PC. I believe from researching this it is an issue with the HD boxes and the HdMI connection due to the firmware to the box. It provides a full system backup, meaning you can back up your entire operating system." "My dell external monitor goes black after about three seconds and soon it turns on again, and then it will go on turning black. System Backup will auto-select the system boot related partition(s) as the backup source to make sure the system image can be restored properly. Backup will generate a .PBD image file containing the selected files or system that can be restored from the .PBD image if needed. Xfinity Flex Frequently Asked Questions. As this thread is now over two years old, it will be locked in order to keep discussions current. We have made changes to keep employees safe so response and call times may be longer than usual. 08:05 PM. Xfinity Flex Frequently Asked Questions Thanks, I just tried that and unfortunately it did not fix the issue :(, Press the button on the bottom of the box, More posts from the Comcast_Xfinity community. Welcome to the Xfinity community! Step 2: Choose the system, disk partition, files or apps that you want to back up. According to what I read you can possible resolve the issue by Hooking the HD Fios box and TV together with Component cables instead of an HdMi cable. ‎02-22-2014 You can reach tech support at 888-553-1555 option 2 if necessary. How do I troubleshoot? In addition, you can schedule File Backup to back up the files which are changed frequently. 02:31 AM Windows 10 Monitor Keeps Going Black Then Comes Back. Will see if condition improves. "The easiest way to protect your data and system files." If you have questions about your services, we're here to answer them. You can use System Backup to back up the system and boot partitions, use Disk/Partition backup to back up the data partition and add plans to run an automatic backup.

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